STORE POLICY

Privacy Policy for FDJB BV (Brabant Jewellery)

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At FDJB BV (doing business as "Brabant Jewellery"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal data when you interact with us, use our website, or engage with us on social media. By accessing our website or providing us with your personal information, you agree to the terms outlined in this Privacy Policy.

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1. Who Does This Privacy Policy Apply To?

1.1 Scope
This Privacy Policy applies to FDJB BV, a company with a registered office at Franklin Rooseveltlaan 89, 9000 Ghent, Belgium, VAT number BE1015.978.097, operating as Brabant Jewellery. We sell custom-made jewelry, both online and in person, to customers in Belgium and internationally.

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1.2 Data Controller
Brabant Jewellery is the data controller for the processing of your personal data, meaning we determine the purposes and means of processing your data.

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1.3 Commitment to Data Protection
We are committed to protecting your personal data and processing it in accordance with applicable privacy laws, particularly the General Data Protection Regulation (GDPR) (EU) 2016/679. We handle your data with care, ensuring transparency and respect for your privacy.

2. What Information Does This Privacy Policy Cover?

2.1 Personal Data Collection
This Privacy Policy covers the personal data we collect when you interact with our website (www.brabantjewellery.com), including information you provide through online forms or inquiries. It also applies to data collected through our social media channels.

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2.2 Links to Third-Party Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these websites, so we recommend reviewing their privacy policies before sharing any personal information with them.

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2.3 Social Media
We have a presence on social media platforms, including Instagram and LinkedIn. We may process data from visitors to our social media pages when you interact with us (e.g., liking posts, sending messages). Social media platforms, such as Instagram, may use cookies to collect data, which is processed in accordance with their privacy policies.

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3. Why Do We Process Your Personal Data?

3.1 Legitimate Business Purposes
We process your personal data for legitimate business reasons, including but not limited to:

• Handling inquiries, requests, and complaints

• Managing orders, deliveries, invoicing, and accounting

• Providing customer support and personalized services

• Improving the functionality and performance of our website

• Marketing and communication (including special offers and promotions)

• Ensuring the safety and security of our IT systems

• Analyzing website usage and customer behavior to enhance our services

 

3.2 Categories of Data Processed
We may process various types of personal data, including:

• Contact information (e.g., name, email address, phone number)

• Order and transaction details (e.g., shipping address, product details, payment information)

• Interaction data (e.g., website usage, communication with customer support)

• Marketing preferences and consent (e.g., subscription to newsletters, consent for direct marketing)

4. Legal Grounds for Processing Your Personal Data

4.1 Website Visitors and Social Media Users
When you interact with our website or social media, we process your personal data based on the following legal grounds:

• Legitimate Interests: For handling inquiries, requests, and ensuring the functionality and security of our website and services.

• Consent: For sending marketing communications or using cookies. We will request your explicit consent when required, and you may withdraw it at any time by following the unsubscribe instructions in our emails.

 

4.2 Customers, Suppliers, and Other Business Contacts
If you are a customer, supplier, or business contact, we process your personal data based on the following grounds:

• Contractual Necessity: To fulfill contractual obligations, such as processing orders, managing payments, and delivering products.

• Legal Obligations: For compliance with applicable laws and regulations (e.g., tax reporting).

• Legitimate Interests: For purposes such as customer management, order fulfillment, direct marketing (where applicable), and maintaining business relationships.

 

4.3 Explicit Consent
In some cases, we may seek your explicit consent for specific processing activities, such as marketing or market research. You may withdraw your consent at any time by contacting us or using the unsubscribe option in marketing communications.

5. Sharing Your Personal Data

We may share your personal data with third parties in the following situations:

• Service Providers: We work with trusted service providers who assist us with processing orders, payments, shipping, and marketing activities. These third parties are contractually bound to protect your data and use it only for the purposes for which it was provided.

• Legal Compliance: We may disclose your data if required to do so by law or to protect our rights, safety, or property.

6. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right to Access: You have the right to request a copy of the personal data we hold about you.

• Right to Rectification: You can request correction of any inaccurate or incomplete data.

• Right to Erasure: You may request the deletion of your data, subject to certain conditions.

• Right to Restriction: You can request the restriction of processing your data in certain circumstances.

• Right to Data Portability: You can request that we transfer your data to another provider in a structured, commonly used, and machine-readable format.

• Right to Object: You have the right to object to certain types of processing, including direct marketing.

To exercise your rights or if you have any questions about how we process your personal data, please contact us at:
Email: info@brabantjewellery.com
Phone: 0032495236868
Address: FDJB BV, Franklin Rooseveltlaan 89, 9000 Ghent, Belgium
VAT Number: BE1015.978.097

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. After that, we will securely delete or anonymize your data.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will update the "Effective Date" at the top of the policy. Please review this policy periodically to stay informed about how we protect your data.